Services
Operational support, IT support, transformation and senior experts – from one team.
Four service lines, one standard: senior experts who know regulated environments and take responsibility for results.
01Operational Support
- What you get
- PMO, project controlling, reporting, governance, vendor & stakeholder management.
- Outcome
- Projects stay on budget and audit-ready.
021st & 2nd Level IT Support
- What you get
- Service desk, incident & request handling, application support, ITIL processes – in German, English and Romanian.
- Outcome
- Defined SLAs, lower ticket backlog, stable operations.
03Transformation Projects
- What you get
- Programme management, target operating models, IT/ERP/cloud migrations, carve-outs.
- Outcome
- Transformations delivered on time, with compliance built in.
04Senior Experts on Demand
- What you get
- Interim programme directors, PMO leads, transformation managers and advisors for operating models, recovery and make-or-buy decisions.
- Outcome
- The right senior in the room – within weeks.
Engagement models
Choose how much you hand over.
- A
Interim expert
A senior expert joins your organisation in a defined role – PMO lead, service manager, programme manager.
- B
Managed team
A team led by consult& takes over a defined scope, with one accountable lead and regular reporting.
- C
Managed service with SLA
We run a defined service – for example the service desk – against contractually agreed service levels.
Not sure which service fits?
Describe your situation in a 30-minute call. We tell you which model fits – or if none does.