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Operational Support

Keep critical projects on budget and audit-ready.

Your PMO is overloaded and the audit dates are fixed. Reporting is late, dependencies slip, and the steering committee decides on outdated numbers. We step in with senior PMO and controlling experts who take over the operational load – so your programme leadership can lead again.

Operational Support

What's included

Projects stay on budget and audit-ready.

  • PMO set-up, operation and turnaround
  • Project and portfolio controlling: budget, forecast, earned value
  • Reporting to steering committees and supervisory bodies
  • Governance, RAID management and audit readiness
  • Vendor and subcontractor management
  • Stakeholder management and programme communication

Engagement models

Choose how much you hand over.

Operational Support runs as interim experts or as a managed PMO team – depending on how much of the load you want to hand over.

  • A

    Interim expert

    A senior expert joins your organisation in a defined role – PMO lead, service manager, programme manager.

  • B

    Managed team

    A team led by consult& takes over a defined scope, with one accountable lead and regular reporting.

  • C

    Managed service with SLA

    We run a defined service – for example the service desk – against contractually agreed service levels.

Related case studies

Proof we delivered.

Client names withheld for confidentiality.

  • Aerospace & DefenseOperational Support

    Client

    Multi-company Aerospace & Defense programme

    Challenge

    A programme spanning several companies needed one accountable lead for delivery, governance and growth.

    Result

    3-digit €M

    Cross-company governance and steering model under ITAR and AS9100, C-suite reporting in place and follow-on scope secured.

  • Life SciencesOperational Support

    Client

    International life-sciences company

    Challenge

    A business-critical €18M SAP lifecycle programme was at risk, with production migrations in jeopardy.

    Result

    < 3% budget variance

    Programme stabilised with a central finance PMO; ~€1.2M vendor overspend avoided.

FAQ

Frequently asked questions

How quickly can you start?

After the scoping call you receive a proposal with named experts and a proposed start date. Timelines depend on scope and on any security vetting your environment requires – we plan that lead time from day one.

How is the engagement priced?

Interim experts are billed on daily rates, managed teams on agreed monthly capacity. You receive a binding proposal after the assessment.

How do you handle confidential information?

We sign your NDA before the first detailed conversation, work on your systems and devices where required, and apply need-to-know access throughout the engagement.

Which languages do you work in?

German and English in every engagement; Romanian in our delivery teams.

Do you replace our project managers?

No. Your programme leadership keeps ownership and decisions. We take over the operational PMO load and hand over cleanly at the end.

Not sure which service fits?

Describe your situation in a 30-minute call. We tell you which model fits – or if none does.

Operational Support · consult&